A:  Share pod displays shared content from the presenter's computer (including windows, applications, or the entire desktop), documents, or whiteboards. The content of this pod is still available the next time you enter this room, until you clear the pod's content.

Attendees pod displays the name, role, and status of each attendee, and allows the host to change an attendee's role or permissions.

Chat pod allows attendees to send chat messages to other attendees. The content of this pod will be cleared automatically, when the meeting room is ended.

Q & A pod allows attendees to submit questions and allows Presenters to answer, delete, or assign a question to a Presenter or Host. Questions can be answered either publicly or privately.

Note pod displays text messages from hosts or presenters to all attendees. The content of this pod is still available the next time you enter this room, until you clear the pod's content.

Video pod allows hosts, presenters, and participants with appropriate permissions to broadcast video to all attendees.

Files pod allows hosts and presenters to post files which can be downloaded by attendees. This pod is also known as the File Share pod.

Poll pod allows hosts and presenters to conduct polls or ask questions of attendees. The content of this pod is still available the next time you enter this room, until you clear the pod's content.

When you share anything on your computer screen, actions you take in the shared region are visible to all participants in the meeting. Your viewers follow the progress of your pointer as you move it across your screen.

Select Windows to share one or more windows that are open on your computer. Choose the window or windows that you want to share.

Select Applications to share an application and all its related windows that are open on your computer. Choose the application or applications that you want to share.

Presentation: The main part of the window, which displays the presentation slides.

Presentation Side Bar: An area on the right side (default location) of the browser window that shows the Outline, Notes, and Search tabs for the presentation. To activate the Presentation Side Bar, click the "Show Side Bar" button on the bar below the presentation. The Side Bar is not visible to participants, unless you check the box to show it to participants.

Presentation Playbar: A control panel that gives you control over the presentation playback, audio, attachments, and screen size. To activate the Playbar, select "Show Presentation Playbar" from Pod Options in the Share pod. The Playbar is not visible to participants, unless the Sync mode is turned off.

• Click the Breakout Room View button in the Attendees pod. The Breakout Room View appears on the screen for the host who is creating the breakout rooms. Other hosts, presenters, and participants do not see the Breakout Room View.
• Click the Create a new Breakout Room icon     to add new breakout rooms until you have the number of desired rooms.
• Do one of the following:
• Assign attendees to a breakout room via drag and drop or through the mouse-over controls.
• Assign attendees to a breakout room automatically and randomly by clicking on the Evenly Distribute from Main icon (button with two crossing arrows).
• (Optional) To move an attendee after assigning them to a room, drag and drop or use mouse-over controls to move assign them to a different room.
• (Optional) To create another breakout room, click the Create a new Breakout Room icon     .
• (Optional) To remove a breakout room, click the circled X for that breakout room. All of the pods and content from the breakout room are also removed.
• (Optional) To remove all rooms, select Remove All Rooms from Pod Options in the Attendees pod. If you wish to save pod information created within the rooms for future reference, check the box to save pod information, enter the session name, and click the Remove button. Saved pods will be available under the Pods menu.

• After creating breakout rooms and assigning attendees to rooms, begin the breakout session by clicking the Start Breakouts button. Attendees are placed in the breakout rooms to which they were assigned. The Begin Breakouts button changes color to an End Breakouts button. When attendees are placed in breakout rooms, they are automatically assigned the role of presenter. This gives them all presenter rights such as sharing content in the Share pod, modifying whiteboards, and adding text to the Note pod. When attendees are returned to the main room, they revert to their prior status.
• Note: If you are recording a meeting or training session and send attendees to breakout rooms, the recording continues to record only the main room.

• To end the breakout sessions click the End Breakouts button. Only hosts can end a breakout session. When breakout rooms are closed, all attendees are returned to the main meeting room and are reverted to their prior status.
• Note: If you click End Breakouts to end a breakout session, attendee assignments to breakout rooms are preserved. This enables you to click Start Breakouts again in the same meeting or training session and return attendees to the exact breakout rooms they were in earlier. If you choose to Remove All Rooms, all information about attendee breakout room assignments is deleted.

1. In the SAP CONNECT Meeting Room, monitor the "Active Speaker" indicator located above the names in the Attendees pod, or monitor the "Talker" icons located to the right of each participant.
   • The telephone icon next to a person's name indicates that they have joined the call, but are not speaking.
   • The handset icon with waves indicates that the participant is speaking or their line is introducing sound into the meeting. If there is no icon next to the attendee's name, the participant has only joined the web portion of the meeting.
2. Once you have identified an attendee introducing sound either by the Active Speaker indicator or by the handset icon with waves, select that attendee by clicking on their name in the attendee list.
3. To mute the selected attendee, select Attendee Options > Mute from Pod Options in the Attendees pod. Alternatively, you can also mouse over someone in the attendee list and select Mute Attendee. The attendee's line is now muted.

Adding a New Audio Conference Account

• From the Home page, select My Profile.
• Click on View Audio Accounts.
• Click on Add New GlobalMeet Account.
• Name the conference in the Conference Account Title field to help distinguish it from your other account(s).
• A number of conference features (entry & exit tones, silent entry & exit, etc.) can be changed by clicking on Conference Options.
• Click the Save button.
• You will receive an email with the account details, and you will also be able to see details for the account in My Profile or via the 'Manage my audio accounts' link on the Home page.
• Please Note: Audio conference accounts cannot be moved from one host to another host. You must create a new audio conference account.

Change Features on an Existing Audio Conference Account

• From the Home page, select My Profile.
• Click on View Audio Accounts.
• Locate the audio conference account you wish to change and click on the pencil & paper icon next to that conference to edit it.
• If you wish to edit the conference name, type the new name in the Conference Account Title field.
• If you wish to generate new Participant & Host Passcodes, check the box next to Generate New Passcodes.
• If you wish to change entry & exit tones, silent entry & exit, or other conference features, click on Conference Options and make the desired selections.
• Click the Save button to save your changes.

Add a New SAP CONNECT Web Meeting Room

• From the Home page, select My Profile.
• Click on View Web Meeting Rooms.
• Click on Add New Adobe Connect Room.
• Give the meeting room a name in the Name field.
• You can assign a Custom URL, if desired, or leave this field blank to have the system assign a random URL.
• The Summary field is for your own personal notes about what this meeting room is for, or other information you may wish to include for your own reference.
• Choose a template to be used for the meeting room from the Select Template drop-down. The Default Meeting Template is the most commonly used template.
• Select the desired Access for the meeting room. The default selection for SAP is 'Only registered users and accepted guests may enter the room.'
• Select the desired Audio Conference Settings for the meeting room. The default selection for SAP is to include an audio conference. If you have more than one audio conference, you can click on the 'Select another audio account' link to choose a different account to be integrated with this room.
• Click the Save button.
• From the Home page, click on the Adobe Connect link to view details or Start the meeting room.
• Please Note: A meeting room cannot be moved from one host to another host. It must be deleted by the original host and recreated under the new host's account.

Change the Audio Conference that is integrated with an existing SAP CONNECT Web Meeting Room

• From the Home page, select My Profile.
• Click on View Web Meeting Rooms.
• Locate the room you wish to edit, and click on the pencil & paper icon next to that room to edit it.
• In the Audio Conference Settings section, click the 'Select another audio account' link.
• Click on the account you wish to use.
• Click the Save button to save your changes.

Order a CD or Audio File of an audio-only phone conference Recording

• From the Home page, click on the 'Find a recording' link in the My Latest Recordings box.
• Locate the recording you wish to order, and click on the orange link in the Recorded Conference column. This will take you to a page with details for the recording.
• There are a couple of options available to get the recording:
  • To order a copy of the recording to be sent via regular mail or overnight delivery in a regular CD Audio or other format, click on the Order a CD link. Select the file format desired, the number of copies, and complete the delivery details. Click on the Order button to place the order.
  • In the Download and Play from Computer section, you can download a copy of the recording to your computer. Available file types are Windows Media, MP3, or WAV.
• On the recording details page, you can also Order a Transcript of the recording, or you can Order Additional Time to extend how long the phone-based replay is available. Phone-based replays are available for 30 days by default.

• for content which should be available to the public, you could create a folder (e.g. "Public") which has set "Allow public viewing" to Yes – everything stored in this folder will be available for all users (internal and external).
• if you frequently make content available to the same group, you can create a folder (e.g. "My Team") which has set permissions for specific users. Everything stored in this folder will have those permissions assigned.
• for content varying permissions, a folder (e.g. "Shared") could be created with default permissions where each item gets custom permissions – but at least it is clear that all those materials with non-standard permissions are under this subfolder

• Send an email or Outlook invitation with the permanent link to your meeting room, found in your confirmation email
• Invite participants right from the Connect meeting. Click the "Meeting" menu, then select 'Invite Participants' under Manage Access & Entry. Click the Compose Email button to quickly send an email with the necessary information.

1. Enter the Meeting Room as a Host.
   
2. Start the PGi Audio from within the SAP CONNECT Meeting Room. You can do this by selecting "Start Meeting Audio" from the Audio menu within the meeting room.
   
3. The "Join Audio Conference" pop-up window will appear.
   
   If you would like SAP CONNECT to dial out to your telephone, enter your telephone number and click the Join button. When your phone rings, simply answer and you will be joined to the audio conference.
   
   If you would like to dial into the audio conference, click the "Cancel" button. At this point you will need to dial into the audio conference. Please ensure that you enter the Host Passcode when prompted.
   
   A small blue information button will appear in the upper right corner of the meeting room signifying that the audio conference has been started.
   
   
4. Once you have joined the audio conference, you can begin recording by clicking on the Meeting menu and selecting "Record Meeting"
   
   
5. A pop-up window will appear and here you can enter a name and summary for your recording. After entering this information if desired, click OK. A red dot will appear in the upper right hand corner to indicate that the meeting is being recorded.

1. There are two different methods to stop recording.

Click on the small red dot in the upper right hand corner and click on Stop Recording.
Click on the Meeting menu and select Stop Recording.


2. To end the PGi Audio Conference, select Stop Meeting Audio from the Audio menu in the meeting room.



3. To end the meeting and disconnect all attendees from the room, simply select "End Meeting" from the Meeting Menu.

• Access to the SAP CONNECT system
• The recording URL ("URL for viewing", /p.../)
• If the meeting is not set to "Allow public viewing":
• Permissions to view the recording (see below)
• Single Sign On must activated, then click "Join Meeting" button

• If you are prompted to install the Adobe Connect Add-In you can press no, because this is already part of the WTS image.
• There will be delays up to a few seconds, especially when watching someone's webcam video stream.
• To ensure better performance, upload documents to the meeting room before the meeting, instead of desktop sharing.